Skip to main content

I have not received my refund after 28 days, what shall I do?

Please check your card/PayPal statement to see if your refund had appeared, this generally appears within 5 working days from the day the refund was issued. Or, please check your emails to see if we have provided you with a new code/voucher, this is dependant on your initial payment method. If you are still unable to view your refund please contact our customer services team.

Related articles

Comments

4 comments

Date Votes
  • Lori wiley

    Hello I ordered a bathing suit on April 8 , and have not received it or got an email, and the money was tooken out of my account, I like some information before turning this over to legal action, thanks Lori Wiley

    0
  • Charles
    It is really a shame that my order from select fashion since 29th of August was not delivered till date and I have contacted you people to lay my complain and was told you will investigate and get back to me within 1 - 3 working days. it is more than a month since your customer service started their investigation. Don't know if mi5 is needed for this. Please I'm not interested anymore with what I bought because the aim is defeated . kindly refund my money to the card used in paying for my goods. I have been to the shop at Coalville and the gave me a number to call as they cant do anything about it and don't know what to do. I have been calling the number everyday it cant connect.
     
    charles
    0
  • Teresa Mollett

    I returned 2 x items of clothing back to select fashion. I have not received a refund for these items, and have emailed the customer service team as instructed however not one of my emails have been answered. I have received an automatic responses which tells me that select fashion has been receiving my emails however there has not been one response back from them confirming when I was to expect my refund. Still days on and I have still not have had a response back, has really putted me off ordering again which is a shame as I have ordered many things from select. 

    Very disappointing - bad customer service 

     

     

    0
  • Gail Silvester

    I returned a jumper but have not received my refund yet

    0

Please sign in to leave a comment.