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How can I track my parcel?

Comments

29 comments

  • Sharna Moore

    I'm waiting for my items when are they coming please

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  • Sharna Moore

    Ineed my items where are they please help me find them

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  • Jackie reidy

    Where are my items..2 months now

    -1
  • Jade Roberts

    Where are my items as I haven't had a dispatched email or tracking number 

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  • Deborah Carroll

    Still waiting on my parcel Hermes said they are waiting on it . been over a week Now not happy

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  • Danielle richardson

    27th I ordered my parcel Hermes waiting on parcel last Wednesday still nothing made another order Thursday no email yet my husband ordered clothes from jds after me and he’s had them telephone number doesn’t work and Iv emailed you not happy

    -2
  • Deborah Carroll

    I have just received an email to say I will receive on the 5 jan. hope this helps you

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  • Jackie reidy

    I ordered items on 23rd september last year to be sent to my local store ..ive sent numerous emails and still no reply..i am disgusted with the lack of service given

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  • Deborah Carroll

    Well if don’t get it I’m asking my bank for a refund I don’t have money to waste

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  • Danielle richardson

    Deb same here finally received a email fingers crossed it turns up

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  • Deborah Carroll

    Hopefully. Danielle but I won’t be using them again all my other stuff I ordered from other shops have come. Very slow company

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  • Jade Roberts

    I ordered mine on the 1st £149 pounds worth and still haven't received it hermes said last night they are waiting for it but still haven't got it and I haven't got a dispatch email or tracking number 

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  • Jade Roberts

    And I can't even get through to them on the phone or by email 

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  • Deborah Carroll

    I no jade it’s disgusting

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  • Jade Roberts

    Deborah did you get a hermes email to say there waiting for it?

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  • Deborah Carroll

    Yes I did bout an hour ago says should be with them by tomorrow if not got by Monday I will ask bank for refund

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  • Jade Roberts

    Yeah I got a email from them last night at 9pm and no despatch number or tracking number or anything I might have to do the same and ask my bank monday for a refund because I've been with select before and never had this trouble

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  • Deborah Carroll

    I’m hoping it will arrive . But yes think with bank it take 10 days to sort once u done it as u can do it on the app rather than phone bank .

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  • Joanne Forster

    I ordered on 29th Dec £179, had email confirming my order and email from hermes saying awaiting my order and still haven't heard or received my order, emailed select asking where my order is had no reply, not happy! 

    1
  • Rachel Miles

    Its nice to know that I am not the only person awaiting an order,never had any problems before

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  • Sandra

    I ve paid for my order few weeks ago but haven’t heard anything since you have taken the money from my bank 

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  • Sandra

    I also had email from Hermes saying they are awaiting my parcel but nothing since it’s very very frustrating 

    1
  • Pamela brown

    I placed an order nearly two weeks ago , you have taken the money from my bank , I have had no confirmation email with tracking information from yourselves at all to this date ,Hermes contacted me over 5 days ago stating they were awaiting my parcel , yet still I have had no email confirming delivery of my items and no further information from Hermes. I placed orders with other clothing company’s at exactly the same time yet those orders I have already received , I have tried emailing yourselves and I have had an email back saying you will respond to my enquiry in 5 days , I have also tried your contact number for customer service however it makes to very loud static noises and then the call ends . I feel that if you can not give me any information by the weekend I will be contacting my bank to claim the money back .

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  • Deborah Carroll

    Just thought I let you all no , that after 2 weeks my parcel is being delivered today by Hermes

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  • Jade Roberts

    Hi guys I've just received a dispatched email and tracking number

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  • Deborah Carroll

    Hooray I got it at long last just dumped on door step but got it

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  • Pamela brown

    Just received an email with tracking and dispatch information .

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  • Joanne Forster

    I received an email saying my order has been dispatched with tracking and then email from hermes saying they finally have my order, delivery date was 6th the same day i got the email so fingers crossed comes today the 8th 

     

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  • Olivea Bertie

    When is my ordering going to be delivered?  You make it difficult to contact you and make a proper enquiry.  Ordered on the 17th and on 23rd I'm still waiting and it won't come today - where is it?  Nothing from Hermes since I paid you!

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